Digital Harbor

Forget Artificial Intelligence, Conversational Applications are the way forward

October 10, 2018

Let’s see how we fill and package complex online forms. The other day our team was engaged in filling a complex online visa form and the unwieldiness of the entire process struck me. We couldn’t understand several fields; the country-specific compliances, their migration acts etc. Further, there wasn’t any provision for attachments and writing reviews, and no help in navigating the process. With several questions in our mind we tried calling the embassy assistance, but […]

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What’s ‘social’ about Social Enterprise Technology?

October 10, 2018

Sometimes, the conversations about our latest innovation Social Enterprise Technology are derailed by the connotation that the word ‘social’ carries today viz. social-media.  It is incumbent upon us, as pioneers of this innovation, to clarify as to what we really mean by ‘social’. Oxford Dictionary defines social as ‘needing companionship and therefore best suited to living in communities’; it further elaborates the word as ‘relating to or designed for activities in which people meet each […]

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Augmented intelligence is the real Artificial Intelligence (AI)

October 4, 2018

Despite the constant buzz around Artificial Intelligence, it’s far from truly replacing humans at jobs. The inroads Artificial Intelligence has achieved is significant, and the transformation it is achieving in the business landscape tangible. Yet, perhaps the business community has been prematurely self-congratulatory, for the AI-run dream world as portrayed in scientific fiction is nowhere on the horizon. The real AI: Augmented Intelligence At Digital Harbor, while we harness the power of Artificial Intelligence, we’re […]

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Conversational Apps: The tech that will change the way businesses operate

October 1, 2018

Information, Technology and human intelligence as we know it, are critical to the success of organizations of today. When synergized effectively, they have the power to catapult the growth of businesses. As per the 2017 training industry report, on an average, organizations spent nearly 11% of their resources on learning new technology. Despite their best efforts in technology-training, majority of the businesses today are only “technologically enabled” and not effectively utilizing the combined power of […]

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How conversational applications can enrich the banking experience

September 12, 2018

The exponential rise of computing capability, in line with Moore’s Law, has fueled the rapid shift from technology-literate people to people-literate technology. Catalysed by disruptive technologies such as Artificial Intelligence (AI), Machine Learning, Chatbots etc., we are fast humanising technology. After a decade-long reign of mobile-first and cloud-enablement as trending technologies, the time is ripe for the next wave of disruption: conversational applications. AI-rich conversational applications converse with the users and soon become so conversant with […]

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Digital Harbor has been at the forefront of creating "first-of-its-kind" technologies, platforms and products across multiple verticals.

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