Why don’t we make Applications Conversational?
The other day our team was engaged in a filling a form online and at once I realized how cumbersome... View Article
September 12, 2018
The Emergence of Conversational Applications for Enterprises
They converse with you, they’re conversant with you. The power of digital technologies has percolated the entire consumer market, empowering... View Article
July 6, 2018
Driving Enterprise Transformation through Design Thinking
“Design is not just what it looks like and feels like. Design is how it works.” Steve Jobs Enterprise technology has turned the workplace into fragmented... View Article
June 12, 2018
Using conversational applications to enrich customer experience
“By 2020, customers will manage 85% of their relationship with the enterprise without interacting with a human.” – Garner. In... View Article
June 2, 2018
Beyond Digital Workplace
How SET will change the way knowledge workers work There’s a lot of buzz surrounding the term ‘digital workplace’, which... View Article
May 22, 2018
A nightmare for both Healthcare Providers and Medicaid Enrollment Analysts
Providers are struggling – Providers face a tough challenge in filling paper applications costing weeks and even months due to the increasingly... View Article
March 24, 2017
Healthcare security and data protection – a unique challenge
Healthcare ecosystem’s core mission is to provide the best care possible to the end users. This industry is in the... View Article
December 26, 2016
S.E.T. Universal Platform
Did you know? ~30% of the knowledge workers across industries think that their IT tools at work are much worse than those that they... View Article
December 15, 2016
While Medicaid focus on mere member eligibility, the MCOs reap the benefit
The attitude, the opportunity and the environment together bolsters certain individuals to abuse the healthcare system. When it comes to ineligible beneficiaries, fraud... View Article
December 8, 2016
Doctor Shoppers? Not all of them… or are they?
Let’s begin with a story – A patient consults a physician for a particular chronic ailment; buys a controlled drug based on the physician’s... View Article
August 31, 2016
Fraud – not just confined to Providers
Medicaid, a federal–state health-financing program for low-income and medically needy individuals, is a significant expenditure for the federal government and... View Article
August 4, 2016
Beyond the Obvious
In 2012 Donald Berwick, a former head of the Centres for Medicare and Medicaid Services (CMS), and Andrew Hackbarth of... View Article
June 15, 2016