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  Social Enterprise Technology

Did You Know?

˜30% of the Knowledge workers across industries think that their IT tools at work are much worse than those that they use at home. Are you one of them ?

Enterprise Applications Are Still Stuck In The Past

A consumer who wants to purchase a budget smart phone, with specific features, instantly connects with one’s friends, shares his / her selection & gets quick recommendations, checks for user reviews online, compares and quickly makes an informed decision within minutes. On the other hand, the core business in any enterprise still relies on old infrastructure ranging from mainframes to centralized data warehouses. They remain rigid and inelastic to changes in the business environment. Enterprise applications are still stuck in the past

 What If Your Enterprise Application?

Talks to you and guides you when you need it

Can search and correlate your data and your knowledge together

Enables you to chat anywhere within your application about your data

Learns from you and personalize to your requirements

Dynamically generates 360 degree views for you to quickly form constructive opinions

Converses and works with you and get things done for you

Allows you to share any part of the application with anyone on-the-fly

Helps you connect the dots in real-time

Digital Harbor SET

  World’s First Enterprise Platform That Delivers Conversational Applications

An indigenous and generational technology platform from Digital Harbor, Social Enterprise Technology (S.E.T.) Universal Platform is designed to make complex enterprise transactions drastically simple and incredibly quick through social collaboration and contextual intelligence. For the first time, with S.E.T., we have fused Artificial Intelligence (AI), Business Intelligence (BI) and Collaborative Intelligence (CI) within real-time business workflows. With S.E.T., the enterprise application talks to you, learns from you, develops intelligence for you, gives you a 360 degree view, connects you to all the relevant stakeholders and get things done for you. With zero training, S.E.T. empowers business users to make better and faster decisions.


S.E.T. enables never-before collaboration among the enterprise knowledge workers, end-users and all relevant stakeholders within the context of business workflows, provides them with real-time analytics on the case / transaction based on data from thousands of disparate sources, assists them with the next best possible course of action, thus alleviating risks and aiding in making informed business decisions . S.E.T. comprise of three major components. Social Form, Social Case and Social Analytics.


Who is an enterprise knowledge worker? Enterprise workers who research, collate & correlate information and form constructive opinions about the party / case / incident as part of their work process to make informed decision, which in-turn could have a drastic impact on their enterprise’s topline and bottomline. Example: An Enrollment Analyst, an Insurance Underwriter, a Care Coordinator, an Investigator etc.


What is a complex business transaction? Those transactions that consume a lot of time and effort, multiple iterations of back and forth between various stakeholders, require access to data across multiple systems and take weeks or months to complete. E.g. Enrollment or Registration Applications, Loan Applications, Compliance Audits, Risk Management Investigations, etc.


  For more information or to see a demo, write to us info@dharbor.com

   Components Of S.E.T

From” better transactions” to“better decisions…”

↑ In data Accuracy

↑ In Quality of Decisions

↓ in Process Turnaround Time

Transform the way complex business transactions are carried out

   S.E.T Videos

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