Using conversational applications to enrich customer experience
“By 2020, customers will manage 85% of their relationship with the enterprise without interacting with a human.” – Garner. In... View Article
June 2, 2018
Beyond Digital Workplace
How SET will change the way knowledge workers work There’s a lot of buzz surrounding the term ‘digital workplace’, which... View Article
May 22, 2018
Healthcare security and data protection – a unique challenge
Healthcare ecosystem’s core mission is to provide the best care possible to the end users. This industry is in the... View Article
December 26, 2016
S.E.T. Universal Platform
Did you know? ~30% of the knowledge workers across industries think that their IT tools at work are much worse than those that they... View Article
December 15, 2016
Doctor Shoppers? Not all of them… or are they?
Let’s begin with a story – A patient consults a physician for a particular chronic ailment; buys a controlled drug based on the physician’s... View Article
August 31, 2016
Transforming Enterprises with Social Enterprise Technology Universal Platform
Equating today’s consumer internet to enterprise IT (B2B/B2E) is similar to comparing cheese to chalk. The consumer internet is awash with social media... View Article
March 13, 2016
Intelligent Fraud Prevention Matters
Data is paramount for business From effective anti-money laundering for a bank to thwarting... View Article
November 30, 2015