The emergence of conversational applications with Web 3.0
Tuesday Jun 06, 2017
3:00 PM IST
Rohit Agarwal | President and Innovator-in-chief
Rohit Agarwal is the President and Chief Innovations Officer of Digital Harbor. He is a serial entrepreneur and inventor having successfully founded and sold two high-growth companies previously.
Mr. Agarwal also serves as the President and Chairman on the Mindshare Alumni Network, a group of 850+ CEOs driving innovation and entrepreneurship in the DC metro region. He is a leading industry expert in real-time risk management platforms. His design of Composite Applications modernized connecting-the-dots frameworks in US Intelligence agencies. His predictive analytics work led to leading Know Your Customer and Know Your Fraud solutions in the Financial sector. He is now focused on transforming Healthcare by creating innovative operational intelligence solutions. His entrepreneurial career began during his PhD in Computational Sciences and Informatics at NASAhe became one of the highest grant earners for GMU. Mr. Agarwal holds Masters degrees in both Physics and Computer Science.
Today, the enterprises across industries face a lot of challenges that includes lack of data correlation, unintelligent systems, lack of analytics, absence of collaboration among stakeholders, all manual complex business processes, etc. The business users struggle to understand and execute such complex processes in their enterprises; they consume exorbitant time in executing such processes; still, they hardly get a complete picture before making decisions because their enterprise systems don’t give them any intelligent analytics on data. This leads to higher costs and poor customer satisfaction. Not just that! the employees in any industry keep changing and training the new entrants in handling such manual complex processes is a herculean task. Imagine how such complexities rise the cost of operating an enterprise. 40+ years of enterprise applications and still not collaborative.
With Web 3.0, we ensure that the enterprises are not left behind when it comes to social collaboration and predictive analytics. This is what Conversational Applications are all about. Conversational applications are those that bring in contextual intelligence in real-time, social collaboration and predictive analytics within the context of enterprise workflows. Not just that! They literally talk to the business users, assists them and get things done for them; Not SiRi or “Ok Google”, but, conversational apps are way ahead of these existing technologies; they literally talk to the enterprises users, assists them with the best possible course of action for complex business transactions / processes, learns and adapts to user preferences and a lot more. This decade will see Web 3.0 bring about a phenomenal transformation for enterprises in the form of Conversational Applications that fuses Artificial Intelligence, Business Intelligence and Collaborative Intelligence within real-time business workflows.