Forget Artificial Intelligence, Conversational Applications are the way forward

October 10, 2018

Let’s see how we fill and package complex online forms. The other day our team was engaged in filling a complex online visa form and the unwieldiness of the entire process struck me. We couldn’t understand several fields; the country-specific compliances, their migration acts etc. Further, there wasn’t any provision for attachments and writing reviews, and no help in navigating the process. With several questions in our mind we tried calling the embassy assistance, but […]

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