"Result for blog"

What’s ‘social’ about Social Enterprise Technology?

October 10, 2018

Sometimes, the conversations about our latest innovation Social Enterprise Technology are derailed by the connotation that the word ‘social’ carries today viz. social-media.  It is incumbent upon us, as pioneers of this innovation, to clarify as to what we really mean by ‘social’. Oxford Dictionary defines social as ‘needing companionship and therefore best suited to living in communities’; it further elaborates the word as ‘relating to or designed for activities in which people meet each […]

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Conversational Apps: The tech that will change the way businesses operate

October 1, 2018

Information, Technology and human intelligence as we know it, are critical to the success of organizations of today. When synergized effectively, they have the power to catapult the growth of businesses. As per the 2017 training industry report, on an average, organizations spent nearly 11% of their resources on learning new technology. Despite their best efforts in technology-training, majority of the businesses today are only “technologically enabled” and not effectively utilizing the combined power of […]

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Social Case: The new paradigm in Case Management

June 13, 2018

Being a critical element in diverse industry scenarios, we have many case management systems in the market. One might presume that these indeed cater to the requirements of the digital era. However, a closer look at these systems reveal that they are scarcely better, in function or scope, than Record Management Systems. In seeking to simply digitize existing processes, many capabilities vital for this age have been left out of the system’s ambit. While broader […]

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