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Incident management requires people to place information in context to understand the picture of the
situation and to communicate awareness so that they can respond effectively.
They compose a picture, (a composite), of the situation from partial data components of information.
In effect, they "connect the dots".
At its core, this exercise is essentially an information fusion problem, where information
from multiple sources, in multiple forms, must be "related" to understand the entire situation
as it unfolds.
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Digital Harbor offers a composite approach to incident response that addresses the problem
at its roots, as well as provides the requisite tactical capabilities.
- Data Interoperability: Interoperability can be served more easily by logically mapping
data where it exists rather than physically moving it between systems.
- Data Fusion: Data access is insufficient. Data fusion is critical to emergency response.
For instance, command personnel must be able to see the relationship between a mapped location
and a police car that is dispatched to that location, the traffic patterns and the likely
spot to set up a roadblock. None of this information, by itself, is useful. It is only by
tasking a specific police car to roadblock a specific location based on a specific traffic
pattern that the problem can be addressed.
- Associations: Humans think associatively. To obtain the most value from information,
end-users should not have to work hard to understand how the pieces are related. For example,
a responder may begin looking at an incident by its location on a map, but quickly wants to
know auxiliary information such as the floor plan of the location, how to get there, where
the roadblocks are, which way the wind is blowing, where is the nearest shelter and who
owns the EMT team that is dispatched on site. They need a 360-degree view of who, what,
where and when, as well as why and how.
- Visual Correlation: Perhaps most important, workers must easily visualize and understand
the relationships among these pieces of information. One example is the need to correlate
map data with operational data such as a table. Users require more than a static web page composed of simple text and images; they need a live, interactive application that
is composed of components that are smart enough to understand what they represent
(e.g. an icon of a police car is not a image, it is a police car with status
"dispatched, on site") and how they are related (e.g. the car is related to a police
department which has a location and a phone number).
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- Dynamically correlate GIS information with data regarding incidents, resources and facilities
- View relationships among information from different sources and types
- Obtain live updates for shared situational awareness
- Better manage resource allocation
- Automate response checklists and associate them with affected resources or locations
- Easily create live, contextual situation reports to share a common operating picture
- Ad-hoc workflows enable dynamic responses to changing situations
Net: Respond to incidents faster and more effectively
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| More Information & Next Steps |
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